TalkIQ delivers critical insights about your customers to sales, marketing, account management, and support teams - in real time
On average, 68% of customer contact happens via phone. TalkIQ uses AI to help you make your conversations and teams successful.
We'll tell you which deals are likely to close and which are in jeopardy. Don't sweat the pipeline review.
See trends, hone in on critical moments, and share feedback in seconds. Say goodbye to call shadowing.
It's like having best reps - and your entire training team - riding along on every call.
No more arguing about what your customers are actually saying. See it, share it, know it.
TalkIQ has best-in-class speech recognition at 8.8% word error rate (compared to 6% for humans) — more accurate than even Google or IBM Watson.
TalkIQ asseses the effectiveness of your sales tactics on KPIs like close rate and revenue, and then suggests actions you can take to improve them.
TalkIQ uses neural-network based text analysis and deep learning models to extract the meaning from your conversations.
TalkIQ integrates seamlessly with Salesforce, with zero disruption. Use TalkIQ's proprietary dialer, or integrate with an existing dialer or conference call solution.